Is It Time at The Bar Already?

I read earlier this week with great joy, that a company called MyQBuster is set make stressful nights out in busy British hostelries a thing of the past.

The technology is mobile-based and very easy to use. You simply text your drinks order to the bar from where ever you’re sitting, a pin code authorises payment from you pre-registered mobile phone, and for a 10% tip, the drinks are swiftly delivered to your table.

Sound good? I’d like to take it a few steps further…

Getting off the tube at Piccadilly to meet some friends in Soho:

  • I want to search for a pub or a bar within a ½ mile distance using GPS so my device knows where I am.
  • Because the service I am using is connected to the EPOS (Electronic Point of Sale) or cash registers of bars in the area, I can further refine my search to a bar that’s not too busy because the system can tell that at that moment there’s not much business going through the register. 
  • I’d like the place to be a little upmarket, taken from average price of drinks served at bars/pubs participating in the initiative.
  • I’d like there to be a 70/30 female/male split, again assessed from the types of drinks being served.
  • I want to be offered an incentive to go into any of the shortlisted bars or pubs. 1st round free!?
  • And I’d like to have a table ready for me and my friends, after our devices lead us there with directions spoken through stereo speakers, in the voice of Austin Powers.

We can then order drinks through our phones, leaving less time waiting at the bar, and more time to flip open our laptops and talk to each other via Facebook!

Some good ideas? Or are they totally legless?

Revealing Research About UK Small Businesses

Top line takeaways from the report on UK SMBs in the online space:

SMBs are saving Search Marketing for a “rainy day”:

 - 34% are planning to use it “in the future”
 - 20% have never “got round to it”

Many are resistant to trying out Search Marketing:

 - 92% of SMBs have not even tried to set up a campaign, even though 78% are aware of the online tools available to them

Of those who have investigated it:

 - 44% thought it was too time consuming
 - 33% though it was too complicated
 - 56% though it was too expensive

Nigel, Trade Marketing Manager for adCenter in the London says:

“UK SMBs are missing a trick by not investing in search marketing campaigns.  The misconceptions that exist in the industry, search marketing is holding back potential SMB revenue.  This is surprising, considering the majority of people questioned use search engines and yet they are not investing in search marketing to grow their own business. 

In today’s world, just having a website is not enough – you have to drive traffic to your site to ensure you are front of mind with your potential customers.  Search marketing is one of the most cost effective ways to achieve this.”

What an opportunity?!*£$

Check out the full report here: Search Marketing for Small Businesses

Check out the adCenter Blog for more on this SMB Research

Digital Renaissance & Revolution

A grand event title and a grand setting greeted me as I arrived at The Law Society on Chancery Lane to speak at Latitude’s Client Summit yesterday.

 

I’d been kindly invited by Dylan Thwaites & Richard Gregory to represent Microsoft and speak on a panel with Google and Yahoo!

 

These events a generally very good. They’re a way for agencies to gather their clients in one place once a year to update them on the latest news, views and hullabaloo’s going on in the digital space. But they’re also a constructive way for suppliers like the Google’s, Yahoo!’s and Microsoft’s of this world to meet advertisers, gather feedback and get their points across in a stimulating environment.

 

The search engine session was moderated by Davina Lines from Netimperative who coordinated a flood questions on privacy, the role of social media in search, personalised search and relevancy.

 

Boringly, Mark Howe from Google (very jolly chap!), Richard Firminger from Yahoo!(who I’ve sat on many a panel with) and myself do tend to agree on an awful lot.

 

People often ask what it’s like being up there “with the enemy” but it’s not like that at all! We all have a very deep respect for each other’s businesses and, to be honest, are more interested in evangelising and helping advertisers understand search and get better ROI than engaging in handbags at dawn sessions.

 

The key take away from the session for me, was Mark Howe talking about businesses needing to build better websites.

 

It’s something I always bring up when I’m out and about, and having spent a lot of time recently with world class SEO & usability practitioners, I’m seeing it as being more and more crucial.

 

It doesn’t matter how sophisticated a PPC engine is, it doesn’t matter how intelligent an indexing spider is, if your website is inaccessible, badly constructed, and has usability issues, you will not get the best ROI that you could be getting.

 

G, Y! and M are gagging to give you free traffic, YES FREE TRAFFIC, if you’ll only let us make sense of your site.

 

Talking about this afterwards with Mark and Will Cooper from NMA, we discussed two HUGE online retailers in the UK, one that Mark simply gave up on trying to buy a trampoline for his kids because the navigation was so bad. The other was a site I pitched SEM to a few years ago who said they couldn’t put a tracking tag on their thank you page for another 9 months because their dev guys only updated the back end once a year!

 

PS: Are you coming to SMX London? Find more info and get 10% here!

Roll Up Roll Up! Get Your @Live.com Windows Live ID Now!

I just secured mel.carson (at) live.co.uk by signing up to the new domains at the Windows Live Overview Page

Hurry while stocks last!

SMX Stockholm was so good….

…I’m going to do it all again next week!

Quite a few of us Microsoftees will be speaking at Search Marketing Expo - Danny Sullivan and Chris Sherman’s inaugural London conference under the SMX brand.

The conference, taking place on 15th & 16th November at The Hilton Metropole in London, is aimed at:

 - Advertising Budget Holders
 - In-house search marketers
 - Brand managers
 - Paid search advertising planners and buyers
 - Organic search optimization specialists
 - Web technology experts

We’ll be covering a number of sessions on:

What’s new with search advertising? – Me

Creating search ads that convert – Colm Bracken – Lead Search Media Analyst

Search ad testing & tactics – Max Whiteford – Editorial Policy Analyst

Dealing with the penalty box – Nathan Buggia – Product Manager Live Search

If you’re thinking of coming Register Here using the promotional code SPSMX07 to get 10% off the entry fee!

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